outsourcing to China
Dedicated to those of you who love Dell's wonderful technical support =)
Two days ago, calling Dell technical support in HK.
*** Try #1 ***
computer: "Thank you for calling Dell XPS 24 hours support. For Cantonese service, please press 1. For English service, please press 2. To repeat the selection, please press 0."
me: (pressing 2)
csr gal: blah blah bla blah Dell blah bla grah huh duh
me: Do you speak English?
csr gal: ooger booger blah blah bla dui bu qi wo bu hui shou ying wen ladida
me: gah ... (hangs up)
*** Try #2 ***
computer: "Thank you for calling Dell XPS 24 hour support. For Cantonese service, please press 1. For English service, please press 2."
me: (pressing 1)
csr guy: blah blah bla blah Dell blah bla grah huh duh
me: (in Cantonese) Do you speak Cantonese?
csr guy: ooger booger blah blah bla dui bu qi wo bu hui shou guang dong hua bla bla
me: (in Mandarin) can you find someone who can speak Cantonese please?
csr guy: (in Mandarin) oh ... hold on to see if I can find someone who can
Two days ago, calling Dell technical support in HK.
*** Try #1 ***
computer: "Thank you for calling Dell XPS 24 hours support. For Cantonese service, please press 1. For English service, please press 2. To repeat the selection, please press 0."
me: (pressing 2)
csr gal: blah blah bla blah Dell blah bla grah huh duh
me: Do you speak English?
csr gal: ooger booger blah blah bla dui bu qi wo bu hui shou ying wen ladida
me: gah ... (hangs up)
*** Try #2 ***
computer: "Thank you for calling Dell XPS 24 hour support. For Cantonese service, please press 1. For English service, please press 2."
me: (pressing 1)
csr guy: blah blah bla blah Dell blah bla grah huh duh
me: (in Cantonese) Do you speak Cantonese?
csr guy: ooger booger blah blah bla dui bu qi wo bu hui shou guang dong hua bla bla
me: (in Mandarin) can you find someone who can speak Cantonese please?
csr guy: (in Mandarin) oh ... hold on to see if I can find someone who can
11:20 AM
tell me, what does ooger booger mean in mandarin? top
3:11 PM
why are you asking for someone who speaks canto. i thought you were fluent in madarin.
Jonathan top
9:45 AM
I think that's rude. It;s not ptoper to treat them like that since it's just their work. What's ooger booger anyways? That's gross.
outsourcing china top